FAQ
Questions, answered
What is SYNC`D?
SYNC`D is a 1:1 mentorship platform. It connects you with vetted mentors who've been where you want to go, makes it easy to book focused 30-minute video sessions, and helps you turn each conversation into goals you can act on.
Who is this platform for? Can anyone join?
Absolutely, everyone is welcome here! Our platform is open to professionals from all backgrounds, industries, and identities who are looking for meaningful mentorship and connection. However, we are deeply committed to closing representation gaps in the workforce. Because of this, our intentional focus and design center on supporting and elevating communities that have been historically underrepresented and excluded, including Black, Indigenous, and People of Color (BIPOC), women, LGBTQIA+ individuals, and other underserved groups. If you believe in building a more equitable professional landscape, you belong here.
How does matching work?
You browse the full directory and filter by industry, skill, and years of experience, then read profiles, ratings, and reviews to pick the right person. The app also surfaces personalized mentor picks based on your goals.
How long is a session?
Every session is a focused 30 minutes. Short, structured sessions make it easy to book regularly and keep momentum going.
What does membership cost, and what does it unlock?
Browsing the directory and reading mentor profiles is free. A monthly membership unlocks booking and messaging with mentors. See the pricing page for current details.
How do I cancel?
Subscriptions renew monthly until canceled. You can manage or cancel anytime in your App Store or Google Play account settings. Your membership stays active through the end of the current billing period.
Are sessions recorded?
Sessions can be recorded so SYNC`D can generate an AI summary, transcript, and action items, so you can stay present instead of taking notes. See our Privacy Policy for how this data is handled.
Who are the mentors?
Mentors are experienced professionals from across every field, including tech, finance, healthcare, education, the trades, creative industries, nonprofits, and small business, who want to bridge the gap for the next generation. Each mentor has a full profile with skills, industries, and reviews.
How do I become a mentor?
We're onboarding mentors now. Head to the For mentors page to learn more and get in touch.
Is my data private?
Yes. We only collect what's needed to run the app and improve your experience. Read the full Privacy Policy for details.